Delivery & Returns

1. DESPATCHING PRODUCTS

Products should be despatched within two business days of ordering. If an item is out of stock and we are unable to despatch within five business days, we will advise you by email as soon as possible after receipt of your order and offer you a full refund or partial shipment of your order.

All orders are sent via Royal Mail second class recorded delivery and usually arrives within 2-3 business days.

Type of Package	Weight	Type	Amount
Domestic Next Day	up to 30kgs	Parcel Force Next Day	£10
International	up to 2kg	Parcel Force 5-7 working days	£20
International	up to 1kg	Parcel Force 5-7 working days	£14

2. RETURNS AND REFUNDS

Providing you return the item/item’s to us in original condition within 30 days of receipt we will give you a full refund of the item’s cost excluding postage costs. All refunds will be made to the debit or credit card on which the original purchase was made. In the event that Teafields is unable to credit your original method of payment, we will contact you to arrange an alternative method of refund. For more information please visit the returns and refunds section.

3. CUSTOMS

When ordering products that are intended for delivery outside the UK, you are responsible for ensuring compliance with the laws of the importing country. You are also responsible for paying all applicable customs duties, taxes and import charges for the importing country.